Customer Testimonial Video – Springfield MO

June 13, 2015 By Never Say No Auto

Thank you, Patricia, enjoy your 2014 Ford Focus.

Never Say No Auto

4.5

Ashton Williams

15:09 06 Apr 18

Bought a 2015 Ford Escape and I am as happy as can be with it! Fast and super friendly service, I drove it on Wednesday and went home with it on Saturday. They worked with me to get a great down payment/trade in value. My husband and I have never bought a car from a car lot so we were brand new at this. Charlie talked us through it, and if we asked the same questions 40 different ways he didn't mind a bit. He was right there to help us however we needed. Our credit scores are not great, so we had been turned away MULTIPLE times by other dealers, each time they ran our credit our score kept dropping and we STILL needed a car, but we were getting turned away. It was a great feeling to get in the exact car we wanted no matter our credit score. Never Say No made me feel like, as a person who works hard, I deserve to be in the car I wanted. I literally cried happy tears the first time I drove my new car. We are SO glad we went to Never Say No!read more

Kimberly Allen

13:36 31 Mar 18

Everyone was great here and very friendly. Mark helped me find the car I was looking for and worked really hard to get it down to a monthly payment I was comfortable with. They made everything easy and worry-free. I would highly recommend and I will definitely shop here again.read more

Stephen Brotherton

01:31 22 Mar 18

So i went in expecting high down payment due to my bad credit score or to be denied for a vehicle i wanted. Most places can get you approved but its usually for a vehicle you have to "settle" for and dont really want. However, they worked with me and got me approved for the vehicle i did want with a reasonable down payment. Even let me put a deposit to hold vehicle until i gathered the full amount. All the gentlemen i talked to was good guys being three individuals. The never once pushed me into anything and was more then happy to let me test drive every vehicle i wanted to. I ended up purchasing a 2013 Ram and love every minute of it. Thanks Guys.read more

Annavella Wilson

23:45 15 Mar 18

The staff was great , they answered all our questions ,they made sure we understood everything. The staff wasn't pushy they genuinely cared about placing us in the perfect car. I've only had my car for a couple days but so far so good!read more

Regina Potter

22:30 06 Mar 18

Awesome experience buying a vehicle from pulling onto the lot to leaving with our new purchase. No hassle. Extremely knowledgeable about vehicles. Brien linked my phone to vehicle before leaving the lot and even preset my radio stations for me. He also made sure that we were comfortable with all the controls and how to work them. Couldnt ask for easier process with financing and paperwork. Greg explained way more than anyone ever has before.read more

Georgia Boyer

20:17 03 Feb 18

The whole experience was nice. Everyone was patient with me while we searched for the perfect car for us. Mark, Charlie, and William were all very helpful and answered all questions and concerns we had. Looking forward to doing future business with this company.read more

Jennel Lovis

02:52 27 Jan 18

I had a wonderful experience at Never Say No Auto. They understood my situation and found me a vehicle that had everything I wanted while also being sound enough to handle me driving daily for work. I was in and out that day in a matter of hours driving my new car home. It's been four months and several thousand miles later and I'm still extremely happy with my purchase!read more

Cole Hicks

21:47 04 Dec 17

I worked with TJ, he’s an awesome guy. I gave him a couple day heads up that I was looking for a vehicle and what price range I was hoping for and when I showed up Saturday morning he already had the car picked out for me. Everything was very easy and smooth. By far the easiest time I’ve had with a dealership. Definitely not your normal dealership where you spend all day waiting to find out if you can even get into a car.read more

Becky Locke

19:26 04 Dec 17

The Bolivar office made our purchase easy! We really feel like we got the best deal on financing. Not very often you feel like the car dealership is looking out for your best interest, but Kent and Greg at Bolivar fit the bill! Thanks Never Say No!read more

Kelly Roelen

21:33 29 Nov 17

I had an excellent experience at never say no! This was by far one of the best experiences I've had buying a vehicle. Kent was very helpful, and got us into exactly what I was wanting! I highly recommend never say no auto! Outstanding customer service & they truly do Never say no!read more

Beckie Peck

18:52 16 Nov 17

This place is amazing. Not just great customer service but they go way beyond for their customers. I honestly think this is the only place I will buy my vehicles from. They really work with you to find out exactly what you're looking for price wise and your family needs. I've talked with Charlie there and TJ actually sold me a car. All of the people are extremely nice and try to help. I would recommend all my friends and family to shop there. Thanks guys for the great buying experience. I will be back. :-)read more

heather merrill

19:04 06 Nov 17

My husband and I just bought a car here. Definitely recommend Tj. Amazing service and a great salesman. No pressure, got us approved and the deal we needed. If I could give them more than 5 stars I would. Outstanding service.read more

Jeremiah yates

00:48 05 Nov 17

I had Mark. He was straightforward and very helpful. And also very friendly which makes you feel pretty good about spending your money there. The prices of the cars are generally over market price but that's to be expected. The condition of the cars are great.read more

Cole ROSARIO

22:10 24 Oct 17

Any preconceived notions you had about buying a car with low to no credit you will forget the moment you walk in the door. My fiancé and I came in because we saw a car online and wanted to see how much it would be so we could save up for the deposit. Little did we know that Mark and his guys would make it so easy that we drove away from the lot in a new car perfect for our family. Comfortable, no pressure, personalized. All the stress I had anticipated buying a car melted away when Mark handled our deal. Everyone in the office was kind and courteous. Mark didn’t know our situation but when I told him I needed to file for a lost title on my trade he offered to pay the title fee out of his pocket to make sure I had a car to get me to and from work. I won’t go anywhere else from now and anyone who is even thinking about buying car I’ll send to see Mark at Never say no.read more

Taylor Wilkerson

00:57 18 Oct 17

Mark was with us at the beginning of the process, he was very helpful and was dedicated to helping us get into a new car. My finance and I have very bad credit and I was convinced we would get denied just like the rest of the places. But when we got there Charlie picked up where Mark left off and we were able to drive off the lot in a 2013 Chevy Cruze today. No money down, just my old crappy car for a trade in. Jay was also very nice and quickly got us through the signing process, I couldn't be more happy about the experience I had today. I will refer everyone I know. Thank you so much for helping my family get a new car!!! :)read more

mochab1369

04:57 08 Oct 17

TJ was a big help from the moment I called. All the staff was very nice, and the relaxed atmosphere, with no pressure was wonderful. I am super happy with my car. If you have had the run around from big dealerships, be sure to Never Say No Auto a try!read more

Sandra Dameron

18:03 01 Oct 17

We got our first truck with never say no auto going on two yrs ago. Our salesman TJ is a great guy. Will go out of his way to help find what your looking for. And has become a great friend to me and my boyfriend. So thanks TJ and Never say no auto.read more

don payne III

22:40 19 Sep 17

Awesome place. They go the extra mile for their customers. I called them close to closing time and asked about a car. They got me financed quickly then agreed to stay late so I could come in after work and get a car. Will definitely be buying from here again.read more

ASHLYNNE SMITH

18:36 04 Sep 17

I've had my 2016 Dodge Dart for a couple months i got from here. The serves was great and i have no complaints. They treated me better then any other i went before. They made life so much easier because they aren't judging on the money i make and was there step by step.read more

Kindella Walny

14:59 25 Aug 17

I have been in looking for a car before and met Charlie he's a great sales person. No pressures was able to work around my work schedules both times!! If you need a car please see Charlie!! All paperwork was handled quickly and with ease and the whole staff is very helpful!!read more

Hope Burks

21:47 20 Jun 17

I walked in feeling like I wasn't going to get anywhere because of my credit and what I have been told in the past. But that is not what happened. I spoke to Mark and he was great very nice, very helpful, and did everything he could to get us in a car. We came back a few days later to sign our paperwork and worked with Charlie, who was also very helpful. They worked very fast with the short amount of time I had. Very happy with our experience with a great looking car with less than 100,000 miles on it. Couldn't ask for anything better!! Thanks guys!!read more

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